You'll work with buyers, learning how to offer top-notch support by searching for transactions, processing refunds, and subscription cancellation requests. The ideal candidate will be able to follow internal processes and customer instructions, demonstrating empathy and strong communication skills. As part of a global buyer support team, you'll report to the Buyer Support Team Leads and have opportunities to progress to Level 1 Customer Support or specialist roles.
Provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way. you’ll ensure patients always feel cared for, informed, and supported.
As the first point of contact for our med spa, you will handle inbound calls, online leads, DM/text inquiries, and appointment bookings across three locations. Ensuring fast responses, accurate scheduling, and a great client experience, you’ll also collect deposits and keep owners updated via simple KPI reports.
This is a full-time virtual Customer Support contractor position in Mexico. You will be working with English-speaking and Spanish-speaking customers in the USA and Canada. We’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly.
Seeking someone passionate about Web3, keen to support creators, and eager to learn everything about Zora. You will engage directly with our community, helping to educate them on navigating the platform, answering questions, and contributing to the growth of our vibrant community.
Provide remote services to clients worldwide, primarily in developed markets, assisting clients in improving business efficiency, enhancing service delivery, or supporting operational functions through task-specific services, adhering to timelines and guidelines.
The Manager, Customer Support will empower a growing team and impact the development of processes as Jobber scales. This role involves being a strong voice for customers, improving customer experience, and establishing coaching techniques in a high-volume customer support environment. You will lead by example, becoming an expert in the product and creating an environment that thrives on feedback and continuous improvement.
The Worker Operations team owns every part of the worker journey, keeping our marketplace reliable, high-performing, and built on trust. We’re looking for experienced customer support professionals who want to solve hard problems, build deep operational knowledge, and eventually lead teams of their own. If you’re driven, sharp, and not afraid to grow from the ground up, we want you.
This is a full-time remote role for a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include responding to customer inquiries, resolving issues, moderating our community and maintaining a high level of customer service.
Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk. Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution. Translate user feedback into actionable insights to improve product usability. Based in ET or CT time zones.